Frequently Ask Questions

Please note all Retiree Medical, Optical and Life insurance questions should be directed to Cornerstone Municipal Advisory Group at (888) 989-8686 or WayneCountyBenefits@cmuni.us. All Retiree Dental questions should be directed to TMR at (800) 529-1663.

How do I change my federal tax withholdings?
You can submit a written request (with your signature), or contact our office at (313)224-5890 to request a W-4P tax form or visit our website at www.wcers.org.

I want my pension payments direct deposited into my bank. What do I do?
You can obtain a direct deposit application by calling our office at (313)224-5890 or online at www.wcers.org.

Today is the 5th, I have not received my pension check. What do I do?
Please allow at least 10 days before calling the office at (313)224-5890 to request a lost check affidavit. Our office will then request a replacement check if it is after the 10th of the month.

I’ve moved. How do I notify you of my new home address?
You must send a written request to change your home address. You can obtain a Change of Address form by contacting our office or downloading the form from www.wcers.org. All requests must be signed by the retiree.

How do I change or check on my listed beneficiaries?
For information regarding pension beneficiaries only, please contact our office at (313)224-5890.

I have questions about my life insurance and/or wish to change my life insurance beneficiaries.

Please note all Retiree Medical, Optical and Life insurance questions should be directed to Cornerstone Municipal Advisory Group at (888) 989-8686 or WayneCountyBenefits@cmuni.us. All Retiree Dental questions should be directed to TMR at (800) 529-1663.